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- 24 Sep 2025
- 25 Sep 2025
Wishlist
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THE HEADLINE STAGE

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Your local time: )For eCommerce disruptors and digital brand builders who want to grow fast, earn trust, and flip industry rules on their head. Nicola Kilner didn’t follow the beauty playbook, she tore it up. With no ...
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Your local time: )Be part of this transformative panel where Amazon leaders reveal how AI automation can help the entire business cycle. Follow the complete journey from advertising, through fulfillment to shipping and ...
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Your local time: )For retail executives and emerging leaders that want to understand the evolving landscape of leadership and develop the critical skills needed for success in 2025 and beyond. Join our distinguished ...
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Your local time: )For marketers, brand strategists, and commercial leaders who want to understand the hidden forces behind consumer behaviour, boost retention through subtle shifts, and apply behavioural thinking to dr ...
THE FUTURE OF DIGITAL MARKETING STAGE

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Your local time: )For business leaders and relationship managers that want to create thriving professional communities that enhance brand loyalty, knowledge sharing, and business growth. Organisations often struggle ...
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Your local time: )For performance marketers, ecommerce leads, digital content teams, and brand strategists that want to master platform-specific creative, adapt content for ROI, and scale paid media strategies effectiv ...
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Your local time: )
THE ADVANCED DATA, INSIGHTS & PERSONALISATION STAGE
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Your local time: )For marketers, ecommerce leaders, and digital analysts who want to evaluate the long-term viability of social commerce, understand how to measure its effectiveness, and navigate the data privacy chall ...
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Your local time: )For marketers, ecommerce leaders, and brand builders that want to cut through noise, foster brand trust, and turn community into consistent commercial growth.From fighting for attention to building a ...
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Your local time: )Greg will delve into industry research and best practices around personalisation, showing why every marketer MUST embrace it in 2026 and beyond. Highlighting data that shows just how vital personali ...
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Your local time: )For people in charge of the marketing budget that want to understand whether PPC is working as hard as it can for their business (... or whether they're flushing money down the drain). Now more than ...
THE AI-POWERED MARKETING STAGE

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Your local time: )For CMOs, marketing leads, and digital teams who want to cut through the noise, see what’s actually delivering results, and make smarter decisions on where to invest. AI and new tech promise big thi ...
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Your local time: )In a world where AI can write, post, and comment for us, how do you stay genuinely human online? This session dives into what it means to show up as yourself in the age of automation and why it matter ...
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Your local time: )For marketing leaders, brand directors, and senior execs who want to cut through generic content, build authentic visibility, and empower employees to become the voice of their business. In a feed f ...
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Your local time: )For legal, compliance, content, and AI strategy leaders who want to ensure ethical AI deployment, uphold content integrity, and establish governance frameworks that support innovation without compromi ...
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Your local time: )For B2B marketers and digital strategists that want to understand how to maintain and enhance their online presence in an increasingly AI-driven search ecosystem. As artificial intelligence transfor ...
THE INTERNATIONAL COMMERCE STAGE
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Your local time: )For marketers, ecommerce experts, logistics and fulfilment specialists that want to learn how to enter the US market successfully, understand regulatory and operational challenges, and create a scalab ...
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Your local time: )For eCommerce leaders, customer experience professionals, and payment specialists that want to localise effectively, understand regional preferences, and improve conversion through customer-led strate ...
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Your local time: )For international expansion leads, ecommerce strategists, and digital commerce executives who want to understand the opportunities and challenges of entering fast-growing, tech-savvy markets with uniq ...
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Your local time: )For eCommerce strategists, marketers, brand leaders, and fulfilment specialists who want to sharpen their channel strategy, challenge conventional wisdom, and learn from both sides of the customer acq ...
THE POST-PURCHASE EXPERIENCE STAGE
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Your local time: )For operations leaders, ecommerce logistics managers, and retail strategists who want to evaluate the trade-offs between outsourcing fulfilment and building internal logistics infrastructure. As custo ...
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Your local time: )For ecommerce experts, fulfilment specialists, and CX strategists looking to turn delivery into a brand-building moment, understand the future of last-mile logistics, and create experiences that boost ...
THE FUTURE OF CUSTOMER EXPERIENCE STAGE

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Your local time: )For customer experience leaders, operations managers, and digital transformation teams who want to stay ahead of service trends, prepare for shifting customer expectations, and explore the impact of e ...
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Your local time: )We all know better customer retention means better profits. But how do you do that? Great customer service and clever email campaigns will only take you so far. What you can expect to takeaway: • A ...
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Your local time: )For retailers, ecommerce leaders, and customer experience strategists that want to understand the future of omnichannel retail, navigate emerging trends, and create seamless, customer-centric experien ...
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Your local time: )Learn how not having a search and discovery strategy can cost conversions, and how Doofinder can help you recover them. A must for eCommerce professionals looking to boost sales, improve user experien ...
THE CUSTOMER-FOCUSED USER EXPERIENCE STAGE
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Your local time: )As a disabled person, Mike Adams OBE has dedicated his life to changing the disability conversation, turning it into both a commercial and social opportunity for business. In this session, he will dis ...Speakers
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Your local time: )For UX designers, CRM leads, digital product owners, and loyalty strategists that want to design seamless loyalty experiences, increase customer retention, and create UX-led reward journeys that keep ...
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Your local time: )For UX professionals, ecommerce product teams, and digital experience leaders who want to embed research into product development, scale user-centricity across large organisations, and design seamless ...
THE FUTURE OF DIGITAL COMMERCE STAGE
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Your local time: )For business leaders and digital strategists that want to understand how AI and advanced data tools are transforming customer experiences and operational efficiency. As businesses break through tradit ...
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Your local time: )Listen to how one of the world's most recognisable fashion brands, H&M Group, is driving transformation by breaking down traditional barriers to provide sellable marketing data across all omnichannel ...
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Your local time: )For brand managers, Amazon sellers, digital marketers, and eCommerce strategists who want to level up their Amazon strategy across product, performance, visibility, and profitability. Amazon demands ...
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Your local time: )For strategic leaders that want to future-proof their organisations against rapidly evolving global cultural trends. Today's businesses face unprecedented challenges as geopolitical tensions, climate ...
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Your local time: )For ecommerce leaders, social commerce strategists, digital marketers, and brand founders that want to learn how to drive growth through live shopping, scale social-first businesses, and navigate expa ...
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Your local time: )For eCommerce professionals, enterprise marketers, and digital leaders, working with complex or customisable product sets, who want to simplify online experiences without sacrificing functionality. ...Speakers
THE OPTIMISATION STAGE
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Your local time: )For those in CX, CRO, and Online Sales that want to learn more about the issues faced when checking out online and want to understand how to reduce cart abandonment. Cart abandonment represents one ...
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Your local time: )For eCommerce strategists, digital marketers, and technology leaders aiming to understand the integration of advanced tools to enhance user experience and drive conversions in the luxury retail sector ...Speakers
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Your local time: )For eCommerce professionals from businesses of any size. In an era where trust and agility define success - join us for an inspiring session exploring the next evolution of commerce. Discover how AI-p ...
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Your local time: )For eCommerce leaders, digital product teams, and optimisation specialists who want to evolve their conversion strategies by integrating AI, deep user insights, and privacy-first data practices. In th ...
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Your local time: )For ecommerce leaders, digital marketers, and website optimisation specialists who want to build strong first-party customer relationships, personalise journeys, and reduce reliance on third-party mar ...
THE HEADLINE STAGE

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Your local time: )This panel is designed for marketing, eCommerce, and operations leaders who aim to achieve sustainable growth by effectively balancing customer acquisition costs, operational efficiency, and site perf ...
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Your local time: )For ecommerce marketers and brand builders who want to understand how to grow a business organically, convert customers effectively, and market with impact. With no investment and no prior experienc ...Speakers
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Your local time: )For ambitious marketers, business owners and new business specialists that want to learn about AI-driven workflows that get staggering results. A client was selling a high ticket item, and needed my ...
THE FUTURE OF DIGITAL MARKETING STAGE

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Your local time: )For marketers, ecommerce experts, and business leaders who want to maximise impact while navigating budget constraints. In today’s fast-paced digital landscape, achieving more with less has become a ...
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Your local time: )
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Your local time: )For B2B marketers who want to simplify their strategy, get buy-in from leadership, and finally get results. Many B2B marketers feel overwhelmed by high volumes of unstrategic tasks and struggle to get ...
THE ADVANCED DATA, INSIGHTS & PERSONALISATION STAGE
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Your local time: )This session will explore how AI is transforming the marketing industry. Supermetrics will cover 10 key AI applications in creative production, performance analysis, personalisation, and more. This ma ...
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Your local time: )This session is ideal for performance marketers, eCommerce experts, and marketing managers looking to improve attribution modeling and gain deeper insights into campaign performance beyond last-click ...
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Your local time: )For ecommerce leaders and digital marketers that want to discover how data-driven decision making can transform a startup into a DTC powerhouse. From social listening that saved the business from fa ...
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Your local time: )Greg will delve into industry research and best practices around personalisation, showing why every marketer MUST embrace it in 2026 and beyond. Highlighting data that shows just how vital personali ...
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Your local time: )For marketing leaders, data analysts, CRM professionals, and digital strategists that want to connect the dots across platforms, unify customer data, and build a more cohesive, insight-driven marketin ...
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Your local time: )For CRM leaders, marketing strategists, and data governance professionals who want to break down internal data silos, ensure compliance, and build a future-ready customer data ecosystem. As data priva ...
THE AI-POWERED MARKETING STAGE

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Your local time: )For marketing and adtech experts, consumer data professionals, data protection officers and tech-savvy strategists who want to streamline their stack, and create optimised processes that drive perform ...
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Your local time: )
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Your local time: )You already work inside AI systems. Google Ads optimises in milliseconds. Meta predicts your audiences before you brief your team. Programmatic moves faster than human insight. But as AI becomes embed ...
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Your local time: )For marketing leaders, legal and compliance teams, and content strategists who want to understand the ethical boundaries of AI generated content, navigate fair use principles, and build responsible ma ...
THE INTERNATIONAL COMMERCE STAGE
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Your local time: )For online retailers, eCommerce shippers, and service providers that want to learn the latest on U.S. tariffs, the de minimis exemption, the postal duty, and customs compliance when shipping to the Un ...
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Your local time: )For eCommerce leaders, DTC marketers, and brand strategists that want to learn from failed global launches, understand how to adapt to local markets, and create scalable international strategies witho ...
THE POST-PURCHASE EXPERIENCE STAGE
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Your local time: )For operations leaders, ecommerce logistics managers, and retail strategists who want to evaluate the trade-offs between outsourcing fulfilment and building internal logistics infrastructure. As custo ...
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Your local time: )For retail innovators, supply chain leaders, and fashion technologists who want to understand how real-time data, agile inventory models, and customer-led design can reshape the future of fashion. S ...
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Your local time: )For eCommerce strategists, digital retail teams, and omnichannel leaders who want to learn how a pure-play physical retailer is successfully bridging offline and online to meet modern shopper expectat ...
THE FUTURE OF CUSTOMER EXPERIENCE STAGE

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Your local time: )For business leaders and digital transformation specialists that want to understand how a major retailer is leveraging AI to revolutionise customer experiences and operational efficiency. Kingfisher's ...
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Your local time: )For customer experience leaders, eCommerce heads, and operations teams who want to turn support into a growth engine, not just a necessary expense. When most businesses treat customer service as damag ...
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Your local time: )For marketers, ecommerce experts, and retail strategists that want to understand the future of media through a retail lens, explore how every touchpoint could become shoppable, and prepare for a redef ...
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Your local time: )For CRM leaders, eCommerce marketers, and brand strategists who want to build effective points-based loyalty schemes that go beyond discounts and create lasting customer relationships. For Percival, l ...
THE CUSTOMER-FOCUSED USER EXPERIENCE STAGE
THE FUTURE OF DIGITAL COMMERCE STAGE
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Your local time: )For innovation leads, AI strategists, digital product teams, and marketers who want to understand the rise of agentic AI, its potential applications, and what it means for the future of autonomous cus ...
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Your local time: )For marketers, ecommerce professionals, and digital teams who want to keep up with changes in online shopping, use AI and data more effectively, and build better customer experiences. Ecommerce is cha ...
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Your local time: )The role of sustainability for eCommerce brands is evolving - it’s no longer a way to stand out from the crowd, so what’s the business case? We’ll be exploring how these brands have changed their appr ...
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Your local time: )For strategic marketing and eCommerce leaders that want to understand the disruptive impact of Digital Native Brands and implement winning digital strategies. Traditional CPG players face unprecedente ...
THE OPTIMISATION STAGE
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Your local time: )Following the pandemic boom for online sales, the market slipped into a depressed state for a period of three-and-a-half years; every month saw negative growth with positive weeks few and far between. ...
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Your local time: )Costs for acquiring customers only ever seem to increase, but are you spending too much? Discover which marketing channels are the best for securing new customers and where the costs are rising the mo ...
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Your local time: )Getting the delivery and returns experience right for customers can make all the difference to how they rate you as a brand. It can also bring many benefits from a cost perspective if its done efficie ...
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Your local time: )This session covers all the opportunities and expecations for the biggest discounting event of the year. Information on when you should start your Black Friday campaign, what level of discount works b ...
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Your local time: )What best practice is there in site navigation and how you lay out your site? What trends are we seeing in where journeys start, where they drop out and where conversion events happen? Find out benchm ...