Co-located with eCommerce Expo

23 - 24 September 2026
Excel London

23 - 24 September 2026
Excel London

2025 Conference Programme

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Beyond the first sale with predictive AI - because guessing who’ll buy next is soooo last season! - Solo session

25 Sept 2025
THE AI-POWERED MARKETING STAGE
B2C Measurement & ROI THE AI-POWERED MARKETING STAGE General eCommerce Insights Revenue Optimisation Growth & Customer Acquisition Technology & Innovation Digital Differentiation General Marketing Insights
Beyond the first sale with predictive AI - because guessing who’ll buy next is soooo last season! - Solo session
Want to turn more one-time shoppers into loyal customers without adding hours to your workload? In this session, Kristian will share practical ways predictive AI helps you understand and act on your customers’ next move. Building on last year’s popular talk, Kristain will go deeper into how AI identifies the shoppers most likely to convert, churn or become high-value advocates - and how you can respond with the right campaigns at the right time.
 
You’ll see live examples of Spotler’s AI in action, and learn simple tactics you can take back to your team straight away.
 
What you will learn:
  • The 3 most valuable predictive signals you can use today to drive second-purchase and loyalty.
  • How to deploy AI-powered segments that cut churn and increase lifetime value.
  • Fresh, real-world examples of conversational AI that deepen relationships and boost ROI.
 
No jargon, no theory - just proven tactics and inspiration to outsmart your competitors and make more money from the customers you already have.
Speakers
Kristian Tucker, Account Director - Spotler

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