Co-located with eCommerce Expo

23 - 24 September 2026
Excel London

23 - 24 September 2026
Excel London

2025 Conference Programme

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Is social commerce the future or just a fad? - Panel session

24 Sept 2025
THE ADVANCED DATA, INSIGHTS & PERSONALISATION STAGE
B2B THE ADVANCED DATA, INSIGHTS & PERSONALISATION STAGE Measurement & ROI Data & Privacy Technology & Innovation General Marketing Insights
For marketers, ecommerce leaders, and digital analysts who want to evaluate the long-term viability of social commerce, understand how to measure its effectiveness, and navigate the data privacy challenges that come with it.
 
Social platforms like TikTok, Instagram, and Facebook are rapidly evolving into commerce engines, with features like live shopping and in-app checkout transforming how consumers buy. But as the hype builds, important questions arise: How do we measure success in this new environment? And how do we handle growing concerns around user data and platform control?
 
What you can expect to takeaway:
  • How to define and track KPIs for social commerce performance across platforms
  • The impact of data privacy regulations on targeting, attribution, and customer trust
  • What brands need to consider before handing over their customer experience to third-party platforms
Chairperson
Alex Humphries-French, MADTech Practice Director - Propeller Group
Speakers
Harriet Dyson, Marketing Controller Fruit Flavoured Carbonates - BRITVIC PLC
Helen Cutmore, Marketing Director UK & Ireland - De’Longhi
Janis Thomas, Managing Director - Look Fabulous Forever

With thanks to our sponsors & partners...