Tom Graham
eCommerce Manager,
Alex Monroe
Tom Graham is the Ecommerce manager at Alex Monroe, where he has been instrumental in transforming the business’s online footprint over more than 15 years. Originally joining when e-commerce was a minor part of the company, he has seen and steered its evolution into the primary sales channel today, alongside retail operations. Tom oversees the website and all digital channels, leading key initiatives such as multiple replatforms and integrations—most notably with Nosto—to drive intelligent, consistent product discovery and merchandising. Based in London, he brings a strategic blend of technical expertise, thoughtful personalization, and data-driven execution to help the brand thrive online.
Sessions
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24-Sep-2025THE FUTURE OF CUSTOMER EXPERIENCE STAGEPhilip Kingsley & Alex Monroe: Unlocking the AI advantage from discovery to conversion – Panel session
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