Co-located with eCommerce Expo

23 - 24 September 2026
Excel London

23 - 24 September 2026
Excel London

2025 Conference Programme

Loading

Philip Kingsley & Alex Monroe: Unlocking the AI advantage from discovery to conversion – Panel session

24 Sept 2025
THE FUTURE OF CUSTOMER EXPERIENCE STAGE
Philip Kingsley & Alex Monroe: Unlocking the AI advantage from discovery to conversion – Panel session
For eCommerce specialists and managers who want practical AI insights from brands to elevate product discovery, create deeply personalized shopping journeys, and turn customer expectations into measurable growth.Philip Kingsley and Alex Monroe reveal how their brands use AI-powered product discovery and personalization to transform the way customers find, explore, and connect with products. In this session, learn how they partnered with Nosto to close the gap between discovery and conversion—turning evolving customer expectations into lasting growth.
 
What you can expect:
  • Proven strategies to boost engagement and conversion
  • Smarter merchandising tactics that blend curation with automation
  • How AI-driven product recommendations personalize journeys at scale
 
Chairperson
Ala Nazli Kaakani, Senior Customer Success Manager - Nosto
Speakers
Lauren Duncan, Head of Ecommerce - PHILIP KINGSLEY
Tom Graham, eCommerce Manager - Alex Monroe

With thanks to our sponsors & partners...