Co-located with eCommerce Expo

23 - 24 September 2026
Excel London

23 - 24 September 2026
Excel London

2025 Conference Programme

Loading

CRM with DEPTH

24 Sept 2025
THE FUTURE OF DIGITAL COMMERCE STAGE
B2C Data & Privacy General eCommerce Insights Branding & Content Digital Differentiation
In a world where automation and AI are seemingly taking over, how can we add a more human centric approach to our customer relationships?
Takeaway a new framework to add DEPTH to your CRM.
Understand why context, environment and being human is important
 
Speakers
Gianfranco Cuzziol, CRM and Personalisation Advisor | Speaker | Author | Consultant - .

With thanks to our sponsors & partners...