Co-located with eCommerce Expo

23 - 24 September 2026
Excel London

23 - 24 September 2026
Excel London

Conference Agenda

Discover the topics, trends and leaders driving innovation

VIP & Speaker Lounge
  1. VIP & Speaker Lounge
    A focused, peer-to-peer discussion on your key marketing & eCommerce challenges. We’ll introduce the ...
  2. VIP & Speaker Lounge
    Blink and you'll miss them!   TBC will be joining our VIPs for 30 minutes to answer your burning mar ...
  3. VIP & Speaker Lounge
    A focused, peer-to-peer discussion on your key marketing & eCommerce challenges. We’ll introduce the ...
The Next Era of Marketing Stage
  1. The Next Era of Marketing Stage
    Session Title Coming Soon
  2. The Next Era of Marketing Stage
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  3. The Next Era of Marketing Stage
    Session Title Coming Soon
  4. The Next Era of Marketing Stage
    For marketers and brand strategists who want to learn how to scale creativity with AI - without losi ...
  5. The Next Era of Marketing Stage
    For marketers that want to grow their brand without a paid budget holding them back. Everyone's talk ...
The Intelligent Data & Customer Insights Stage
  1. The Intelligent Data & Customer Insights Stage
    For marketers, insights leaders, strategists, and innovation teams that want to turn customer data i ...
  2. The Intelligent Data & Customer Insights Stage
    Session Title Coming Soon
The AI-Powered Marketing Stage
  1. The AI-Powered Marketing Stage
    For marketers, paid media specialists, digital marketing leaders, and agency teams that want to unde ...
  2. The AI-Powered Marketing Stage
  3. The AI-Powered Marketing Stage
    For marketing leaders, performance marketers, and eCommerce teams that want to understand why paid p ...
  4. The AI-Powered Marketing Stage
    For marketers, eCommerce leaders and digital practitioners looking to use AI to scale SEO more strat ...
  5. The AI-Powered Marketing Stage
    Session Title Coming Soon
The Future of Digital Commerce Stage
  1. The Future of Digital Commerce Stage
    Session Title Coming Soon
  2. The Future of Digital Commerce Stage
  3. The Future of Digital Commerce Stage
    For retail, B2B and commerce teams planning platform, PIM, product data or wider digital transformat ...
  4. The Future of Digital Commerce Stage
    For retail leaders, eCommerce managers, brand teams and digital commerce professionals who want to u ...
  5. The Future of Digital Commerce Stage
    Conversational eCommerce: From Purchase Intent to Conversion with Doofinder’s AI Assistant
    For eCommerce professionals who want to know how to get more money from every visitor, without incre ...
  6. The Future of Digital Commerce Stage
    Session Title Coming Soon
  7. The Future of Digital Commerce Stage
    For marketers, eCommerce leaders, CX teams and social commerce specialists that want to grow revenue ...
  8. The Future of Digital Commerce Stage
    For eCommerce experts, Product Managers, and Digital Leaders seeking to understand the impact that a ...
The CX and Loyalty Stage
  1. The CX and Loyalty Stage
    For eCommerce leaders, CRM & retention marketers, digital product and CX teams that want to evolve f ...
  2. The CX and Loyalty Stage
  3. The CX and Loyalty Stage
    How Personalization Works in the Real World
    For marketers and eCommerce leaders that want to move beyond "Hello ", master real-time ...
  4. The CX and Loyalty Stage
  5. The CX and Loyalty Stage
    Session Title Coming Soon
  6. The CX and Loyalty Stage
    From Wallet to Relationship : How Google Wallet Becomes a New Engagement Channel
    For marketers, CRM & loyalty managers that want to learn how to transform Google Wallet from a payme ...
  7. The CX and Loyalty Stage
    For eCommerce managers and marketers that want to learn through very practical examples how a consum ...
  8. The CX and Loyalty Stage
    For UX, product, eCommerce and digital teams that want to use AI to speed up research, prototyping a ...
The Global Growth and Delivery Stage
  1. The Global Growth and Delivery Stage
    The Hidden Cost of Growth: Why Successful eCommerce Brands Break as They Scale
    For eCommerce leaders, operations managers, fulfilment specialists, warehouse leaders and business o ...
  2. The Global Growth and Delivery Stage
    Session Title Coming Soon
  3. The Global Growth and Delivery Stage
    Session Title Coming Soon
  4. The Global Growth and Delivery Stage
    For businesses that sell online, packaging sits at the centre of compliance, fulfilment efficiency, ...
  5. The Global Growth and Delivery Stage
    Session Title Coming Soon
  6. The Global Growth and Delivery Stage
    For eCommerce, logistics, fulfilment, operations and customer experience leaders that want to unders ...
The Connected Commerce Stage
  1. The Connected Commerce Stage
    For eCommerce leaders, heads of digital and marketing directors that want to deploy AI in personalis ...
  2. The Connected Commerce Stage
    Commerce Beyond the Storefront: How AI Agents Are Rewriting Digital Commerce - Product Demo
    For retailers, eCommerce leaders, digital marketers, merchandisers and technology decision-makers th ...
  3. The Connected Commerce Stage
    For marketers, eCommerce experts, merchandisers, product leaders and technical teams that want a sta ...
  4. The Connected Commerce Stage
    Session Title Coming Soon
  5. The Connected Commerce Stage
    For eCommerce product owners, technology leads, and ops teams that want to launch AI features safely ...
  6. The Connected Commerce Stage
    A guide for entrepreneurs and ecommerce experts who want to understand how and when to adopt a marke ...
The Optimisation Stage
  1. The Optimisation Stage
    For eCommerce leaders, digital transformation teams and B2B commerce professionals that want to simp ...
  2. The Optimisation Stage
    For B2B digital leaders, eCommerce directors, IT and operations teams working in regulated or comple ...
  3. The Optimisation Stage
    For eCommerce leaders and in-house teams that want to better measure and communicate the impact of t ...
  4. The Optimisation Stage
    For eCommerce, merchandising, trading, and digital product teams that want to make their websites ea ...
Headline Stage
  1. Headline Stage
    For eCommerce leaders, digital teams and marketers that want to understand how AI will reshape onlin ...
  2. Headline Stage
    The Retail Growth Playbook: How Online Retailers Win Profitably When Customers Shop Everywhere - Panel Session
    For eCommerce leaders and digital teams that want to grow revenue.Demand is volatile, costs are up, ...
  3. Headline Stage
    Will AI Shopping Assistants Replace Product Listing Pages? The Big Debate
    For eCommerce, digital, product, UX and trading leaders that want to make sense of how AI “shopping ...
  4. Headline Stage
  5. Headline Stage
    No One Wins Alone: Building High-Performing Teams Under Pressure - Panel Session
    For leaders and managers that want to get more from their teams without losing culture, trust or psy ...
VIP & Speaker Lounge
  1. VIP & Speaker Lounge
    Join fellow VIPs for 30 minutes of networking, followed by an exclusive panel discussion exploring t ...
  2. VIP & Speaker Lounge
    Blink and you'll miss him!   Karl will be joining our VIPs for 30 minutes to ansnwer your burning qu ...
  3. VIP & Speaker Lounge
    Blink and you'll miss them!   Millie will be joining our VIPs for 30 minutes to ansnwer your burning ...
The Next Era of Marketing Stage
  1. The Next Era of Marketing Stage
    For brand and digital marketers that want to turn creator activity into measurable growth, not just ...
  2. The Next Era of Marketing Stage
    For B2B marketers and community builders that want to turn audience engagement into measurable growt ...
  3. The Next Era of Marketing Stage
    For marketers and marketing leaders who want to understand what the AI-native generation genuinely b ...
  4. The Next Era of Marketing Stage
    Join us as we celebrate the marketers, creators and industry voices shaping the future of marketing. ...
  5. The Next Era of Marketing Stage
    For marketers and marketing leaders who want to build stronger, more effective teams by challenging ...
  6. The Next Era of Marketing Stage
    For CMOs and marketing leaders that want to understand how AI is reshaping the scope and priorities ...
The Intelligent Data & Customer Insights Stage
  1. The Intelligent Data & Customer Insights Stage
    For eCommerce and performance marketers who want to know what’s really driving sales across Meta, Ti ...
  2. The Intelligent Data & Customer Insights Stage
    For eCommerce, media, retail and partnerships leaders who want to turn 2026 retail media changes int ...
  3. The Intelligent Data & Customer Insights Stage
    For senior marketers and Heads of CRM & Data who want to understand how enterprise brands collaborat ...
The AI-Powered Marketing Stage
  1. The AI-Powered Marketing Stage
    Black Friday Starts in AI Search: How to Win Visibility Before Peak Demand Hits
    For B2B and B2C marketers, ecommerce teams and digital leaders that want to understand how to win vi ...
  2. The AI-Powered Marketing Stage
    For marketers, CRM managers, RevOps teams, demand generation leaders, and data-driven decision maker ...
  3. The AI-Powered Marketing Stage
    For marketers, digital leaders and compliance professionals that want to understand how AI is reshap ...
  4. The AI-Powered Marketing Stage
    Opening the black box: How to use AI in google ads without losing control
    For small and medium-sized business owners and marketing leads that want to understand what a modern ...
  5. The AI-Powered Marketing Stage
    It’s been almost 3 years since generative AI has climbed to the top of our tech stack. Since then, t ...
The Future of Digital Commerce Stage
  1. The Future of Digital Commerce Stage
    For eCommerce leaders, brand and retail teams, and marketers that want to understand who really owns ...
  2. The Future of Digital Commerce Stage
    The AI-ready Catalog: How LLMs and Shopping Agents Read Your Catalog (And Why Most Brands Are About to Go Invisible)
    For eCommerce Directors, CMOs, and heads of digital commerce that want to understand how AI shopping ...
  3. The Future of Digital Commerce Stage
    For eCommerce leaders and marketers who want to move beyond AI hype and deliver real revenue impact. ...
  4. The Future of Digital Commerce Stage
    Beyond the Hype: AI Discovery and Immersive CX That Actually Converts
    For eCommerce experts and digital marketers that want to master AI-driven product discoverability, s ...
  5. The Future of Digital Commerce Stage
    For data professionals that want to understand how to extract value from their customer data through ...
  6. The Future of Digital Commerce Stage
    For eCommerce leaders, digital product owners, CX teams and operations leaders that want to understa ...
  7. The Future of Digital Commerce Stage
    For eCommerce leaders, digital marketers, marketplace teams and DTC brands that want to understand h ...
The CX and Loyalty Stage
  1. The CX and Loyalty Stage
    For eCommerce, digital product, CX and loyalty leaders that want to move beyond basic chatbots and b ...
  2. The CX and Loyalty Stage
    For eCommerce leaders, CRM & loyalty owners, CX, data and product teams who are trying to push perso ...
  3. The CX and Loyalty Stage
    For eCommerce, CRM and partnerships leaders that want to turn brand–partner collaboration into measu ...
The Global Growth and Delivery Stage
  1. The Global Growth and Delivery Stage
    Synopsis: For retailers and eCommerce experts that want to create a strategy to start and grow cross ...
  2. The Global Growth and Delivery Stage
    For eCommerce leaders, marketplace managers, retail brands and international growth teams that want ...
  3. The Global Growth and Delivery Stage
    For eCommerce teams that want to learn about their circular returns and second-hand options, and how ...
  4. The Global Growth and Delivery Stage
    For eCommerce Leaders, Fulfilment Specialists, Operations Teams and Omnichannel Managers that want t ...
The Connected Commerce Stage
  1. The Connected Commerce Stage
    For eCommerce leaders, payments specialists, fraud teams, digital product owners and finance leaders ...
  2. The Connected Commerce Stage
    For marketers, eCommerce leaders, and digital innovators who want to drive cutting-edge innovation w ...
The Optimisation Stage
  1. The Optimisation Stage
    Essential for eCommerce and marketing teams looking to gain a competitive advantage this Black Frida ...
  2. The Optimisation Stage
    For eCommerce professionals that want to understand how the UK eCommerce market is developing, which ...
  3. The Optimisation Stage
    The Replatform Effect: What the Data Says About Conversion After Moving to Shopify
    For Marketing and eCommerce Managers and Directors.In this data-driven session, Mark unpacks the rea ...
  4. The Optimisation Stage
    For eCommerce teams looking to understand where AI is currently proving to be most effective in reta ...
  5. The Optimisation Stage
    For eCommerce leaders, digital transformation teams, growth specialists and operational decision-mak ...
  6. The Optimisation Stage
    For ecommerce professionals that want to understand how customer journeys are changing in the age of ...
The Hangout
  1. The Hangout
    Drinks reception with the Top 30 Prior to the Ceremony on The Next Era of Marketing Stage
    An exclusive, invite-only, networking drinks reception with the Top 30, judges and leading figures f ...

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