Co-located with eCommerce Expo

23 - 24 September 2026
Excel London

23 - 24 September 2026
Excel London

Conference Programme 2026

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Beyond the Hype: AI Discovery and Immersive CX That Actually Converts

24 Sept 2026
The Future of Digital Commerce Stage
Revenue-Driven Journey Optimisation Personalisation General eCommerce Insights Growth & Customer Acquisition
Beyond the Hype: AI Discovery and Immersive CX That Actually Converts

For eCommerce experts and digital marketers that want to master AI-driven product discoverability, seamlessly bridge the gap between AI research and on-site experiences, and create high-converting,immersive digital storefronts.

As traditional search grids give way to LLMs and autonomous AI agents, brands face a double-edged sword: getting discovered by the machine is harder than ever, and landing a high-intent buyer on a static, flat product page instantly kills their momentum. This session breaks down the critical handoff between modern outbound AI discovery and inbound immersive commerce, focusing on how leading brands optimize their structured data for LLMs while simultaneously transforming their on-site UX. By pairing an AI-ready data foundation with rich, contextual, and interactive on-site experiences, you can seamlessly honor the customer’s research journey, eliminate buying friction, and turn cutting-edge technology into predictable revenue growth.

Key Takeaways for Attendees
- The AI Handoff Blueprint: How to structure your commerce data so LLMs and AI assistants easily find, trust, and surface your products to high-intent buyers.
- Honoring the Research Journey: Practical strategies to transition a customer seamlessly from an external AI conversational prompt into an on-site environment that matches their context.
- Friction Elimination & ROI: How to replace static product pages with interactive, immersive experiences that validate the AI's recommendation, lift conversion rates, and lower returns

Level it’s for:
Director/Manager

Speakers
Corey Gelato, Sr. Commerce Business Advisor - Adobe

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