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22 - 23 September 2027
Excel London

22 - 23 September 2027
Excel London

Co-Located

Conference Programme 2026

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The Customers Your Data Can’t See: Building More Inclusive Customer Insights

23 Sept 2026
Intelligent Data & Customer Insights Stage
Marketing Effectiveness & ROI Leadership, Talent & Teams Sustainability, ESG & Purpose Brand, Content & Creative Excellence Commercial Strategy for Marketers Digital Brand & Experience Strategy

Marketers, eCommerce experts, customer-insight leaders and data professionals that want to understand the customers their data can’t see, challenge assumptions in traditional customer segmentation, and create more inclusive insights. Explore the barriers that leave audiences overlooked, the process of identifying and understanding hidden customer needs and how more inclusive insight can drive stronger engagement, trust and commercial success.

Speakers
Aquayemi-Claude Akinsanya, Entrepreneur, Author, Founder & CEO | Social Entrepreneur | Professional Speaker - GCBR and TCSLC

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