Meriel Neighbour
Senior Programme Director,
IKEA
Previously Director of Technology Delivery and Transformation with iconic British retailer River Island leading their Transformation across eCommerce, PIM, Search&Merch, Loyalty, Marketplaces and onward to PLM and POS.
Before River Island, Meriel has held similar positions leading major UK centric and Global Transformations for other iconic retailers both in eCommerce, POS or both concurrently: Boots UK, Clarks Shoes, TedBaker, Selfridges, The Post Office, Hobbs and Matches Fashion. With a passion for the customer, and a love of shopping herself, in store or online, Meriel focusses on a seamless unified customer journey and experience, whilst ensuring the technology used to enable transformations is modern, future proof and fit for purpose.
Sessions
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23-Sep-2026Global Growth and Delivery StageThe Future of Post-Purchase: From Tracking Links to Predictive Customer Journeys - Panel
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