Co-located with eCommerce Expo

23 - 24 September 2026
Excel London

23 - 24 September 2026
Excel London

Conference Programme 2026

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  1. AI Governance for eCommerce: The Risks, Red Flags and Rules That Matter
    Headline Stage
    In this practical keynote, Toju Duke explores what responsible AI really looks like for eCommerce businesses and, just as importantly, what not to do. Drawing on her experience leading Responsible AI ...
  2. Headline Stage
  3. The Retail Growth Playbook: How Online Retailers Win Profitably When Customers Shop Everywhere - Panel
    Headline Stage
  4. Headline Stage
  5. Building High-performing eCommerce & Marketing Teams: The Leadership Habits That Keep Women In (and Moving Up)
    Headline Stage
    For eCommerce and marketing leaders that want to build inclusive, high-performing teams where women stay, grow, and lead.   The conversation about gender in the workplace has taken on new urgency. As ...
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    Headline Stage
  7. Will AI Shopping Assistants Replace Product Listing Pages? The Big Debate
    Headline Stage
    For eCommerce, digital, product, UX and trading leaders that want to make sense of how AI “shopping assistants” could reshape the customer journey, and form a clear point of view on what changes (and ...
  8. No One Wins Alone: Building High-Performing Teams Under Pressure - Panel
    Headline Stage
    For leaders and managers that want to get more from their teams without losing culture, trust or psychological safety. When the pressure is on, many businesses try to squeeze more from people. But in ...
  9. When AI Starts Shopping: What Still Makes People Buy?
    Headline Stage
    For eCommerce leaders, marketers and digital teams who want to understand how to optimise the buying journey as AI search, social discovery and shopping assistants reshape how customers choose.
  10. Headline Stage

With thanks to our sponsors & partners...