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Home delivery has become the norm, returns windows have been stretched, and click & collect options for non-essential products have largely been abandoned as a result of temporary shop closures. But ... -
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“Our report shows a massive impact on budget with 70% seeing a large or complete change and reveals the deep impact on marketing plans of the changes being planned” comments James Cragg, Chief Commerc ... -
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Starcom, the human experience company, has today announced the expansion of its partnership with global leader in digital ad verification, Integral Ad Science (IAS), to improve the measurement of paid ... -
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Now, as many countries ease lockdown plans for a slow and tentative return to work, greater freedom to travel and socialise, some sort of normal life, will the rules we created about how brands fight ... -
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Every time the world is introduced to a new social network, advertisers can add the platform to their marketing strategy as an additional medium that helps them communicate with consumers. Each chann ... -
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The competition watchdog has called for new fines and the threat of break-ups for tech giants with dominant positions in the advertising space. According to the Competition and Markets Authority (CMA) ... -
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On-demand programming and streaming TV consumption increased by almost a third during lockdown, according to Virgin Media. People spent 29% more time watching content on video streaming apps through t ... -
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The network provider is the London club’s new main shirt sponsor and has marked the unveiling of the club’s latest home kit by allowing fans to virtually try it on before its general release. Fans who ... -
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Out in partnership with Raconteur, the report explores the challenges faced when transitioning to DTC, the impact of Covid-19 on customer expectations, and the rising concerns around global ecommerce ... -
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This is particularly true of consumerism. How we trade has fundamentally altered over time; we’ve gone from cash to plastic, from debit to credit, from signature to PIN and, most recently, from in-sto ... -
The team behind eCommerce Expo are excited to announce that they will be releasing a sixteen page Future of Ecommerce report, in collaboration with publisher Raconteur. The report, which will be publi ...
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Your talk at Customer Week was titled, ‘Your last best experience becomes the minimum expectation for the next one’. Can you explain why this is the case? "There are two points to take into considerat ...
