VIP Visitors

The exclusive 2023 VIP experience

Our VIP experience and Leadership Program are designed to enhance the show experience of C-level and divisional leaders. You will gain access to valuable coaching and networking opportunities with industry peers, all within a dedicated breakout space.

Led by renowned industry experts, the Leadership Program gives you access to interactive 1.5-hour sessions including presentations, engaging discussions, experience sharing, as well as coaching and networking opportunities with senior peers.

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Network with peers

eCommerce Expo offers unique networking opportunities and the chance to make valuable contacts.

Front-row seats

The best seats in the house with front-row seating in all conference theatres.

Exclusive Lounge

Access to the VIP lounge with premium refreshments to continue networking with like-minded professionals.

Skip the Queues

Dedicated VIP registration desks - to avoid any queues.

Leadership Program

Karl Lillrud

Karl Lillrud is a keynote speaker, two-time TEDx speaker, a best-selling author of six books, and an entrepreneur. He is an eCommerce expert who worked with international companies to scale their business to improve efficiency. He strives to help them improve their thinking and work habits by challenging everyday work scenarios. He has been honoured as one of the top fifty eCommerce experts in the world.

The Future is Now: A Leadership Workshop on AI in eCommerce

Date: 28 September 2023 | Time: 14:00 - 15:30 | Location: Gallery Suite N15

Join Karl's interactive leadership workshop on AI in eCommerce. Discover how AI transforms the industry, enhances customer experience, and builds lasting relationships. The workshop covers:

Understanding AI in eCommerce: Demystify AI's role in eCommerce and learn how it optimises operations and enhances customer experience.
AI and Customer Experience: Explore personalised customer journeys and engagement through AI trends like predictive analytics, self-service, real-time visual engagement, augmented reality, and data transparency.
Leadership in the Age of AI: Discuss leadership's role in successful AI implementation, fostering innovation, managing change, and guiding teams through the AI transformation.
Hands-On AI: Apply learnings through practical exercises simulating real-world scenarios, developing strategies for AI implementation in your organisation.

By the end of this workshop, you'll confidently leverage AI to enhance eCommerce operations and lead your team in the AI-driven future of customer experience.

Wizz Selvey

Wizz Selvey is a thought leader and a go-to industry name for market insights and advice in the retail industry. Previously Head of Buying at Selfridges, and Director at Cowshed Beauty and Soho Home, Wizz is now the founder of WIZZ&CO, a strategy agency specialising in omnichannel retail, consumer trends and brand-building. Named an ‘Expert’ in the Top 100 Retail Influencer List 2023 by Re-Think Retail, and an international speaker for trend forecast events, Wizz is a regular contributor to industry and mainstream press. Wizz's varied experience means she understands the market like no other, knows what works and is passionate about helping businesses combine innovation, creativity and commerciality to get results.

10 Steps To Build Your Personal Brand

Session 1 | Date: 27 September 2023 | Time: 14:00 - 15:30 | Location: Gallery Suite N15

Session 2 | Date: 28 September 2023 | Time: 11:00 - 12:30 | Location: Gallery Suite N14

Join Wizz's interactive leadership workshops on personal branding.

A personal brand is more important in business than ever. Some of the biggest brands have visible founders and top global CEOs have public profiles. Integrating your story and point of view into your business so you are recognised as a thought leader in your industry is powerful.

Founder of Wizz&Co, Wizz Selvey, retail strategist and industry thought leader, will share in this workshop:

10 actionable steps you can implement to increase your visibility
What she has learnt from working with some of the biggest global brands, and how you can apply these strategies to build your personal brand
The mindset shifts to overcome challenges you may face
Wizz’s journey to speaking on stages and being published in the press

By the end of this workshop, you'll know how to create an emotional connection with your customers by ensuring you and your business are memorable.

Wizz Selvey

Building Strong Networks for Success: Women’s Networking Lunch

Date: 27 September 2023 | Time: 12:00 – 13:30 (includes panel and lunch) | Location: Gallery Suite N14

The panellists will share their views and experiences around working in the industry touching on leadership, mentorship, the role of allies and what they wish they had known 10 years ago. We will also discuss the future of the industry and where women can make a unique contribution.

Schedule

♦ 12:00 – 12:30: Networking, drinks and snacks.

♦ 12:30 – 12:45: Storytelling with a purpose.

The panel will share some thoughts around working in the industry now and possible outlooks for the future. Recalling past experiences and how they built on them to increase their business equity, establish themselves as role models and how to substantially influence the future of the sector.

♦ 12:45 – 13:30: Interactive Q&A discussion with the audience.

This is an opportunity for everyone to share their stories and formulae for success. It will also be a chance for some blue skies thinking about the future of the industry, the future for women in business and how you can make a real difference.

Panel

Moderator: Katie Searles, Editor, InternetRetailing

Panellist 1: Sarah Wilkinson, Senior eCommerce Director, Jimmy Choo

Panellist 2: Courtney Sawatzke, Seed Associate, Active Partners

Panellist 3: Amy Lynch, Senior eCommerce Manager, Scholl’s Wellness Company

women's leadership networking session

AM I ELIGIBLE FOR A FREE VIP PASS

Being a VIP Technology for Marketing recognises your impact and valued position in the Marketing community.

To be eligible for a VIP ticket:

You must be a key decision-maker in your organisation. C-Level, Director, Department Head, VP, or equivalent
You must be working for a company with £21m annual turnover or higher
Your primary reason for attending the event is to improve your organisation’s Marketing and/or eCommerce rather than assisting other organisations.

*Your VIP eligibility will be confirmed after you register.

Not sure if you qualify? Please contact ecommerceexpo@closerstillmedia.com

REGISTER YOUR INTEREST FOR 2024