Co-located with eCommerce Expo

24 - 25 September 2025
ExCeL London

24 - 25 September 2025
ExCeL London

Programme conference 2024

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  • The Headline Stage
  • AI Powered Marketing
  • Campaign Management
  • Data, Analytics & Personalisation
  • The Future of Digital Marketing
  • Leadership Programme
  • Cross-Border & International Commerce
  • Post-Purchase: Optimising the Delivery Experience
  • IMRG Optimisation Stage
  • Seamless Omnichannel
  • The Future of Digital Commerce
  • The Future of CX
  • UX-Driven Customer Acquisition
  • Wishlist

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    Generating...
18 Sep 2024
  1. Selling to an Uncertain Market – Success at the intersection of DTC and Indirect eCommerce
  2. Building Trust and Loyalty in a New Era of Customer Connection
19 Sep 2024
18 Sep 2024
  1. Deliver exceptional content experiences with Bynder’s AI-powered DAM
  2. Building the AI loop: More good leads. Much less work
  3. Use 3D GenAI to automate your product visuals
  4. Why You Shouldn't Skip This AI in Marketing Session
19 Sep 2024
  1. Mastering the MarTech Puzzle: How Brands Are Building Their Winning Stacks in 2024
  2. Leveraging AI, Personalisation and Automation Today for Tomorrow’s Market
  3. How to Maximise Conversion with AI Negotiation
18 Sep 2024
  1. The game-changing role of Marketing Automation in driving sales growth
19 Sep 2024
  1. It’s Time to Reimagine How You Run Marketing Campaigns
  2. 10 Customer Experience Tactics you Should be Doing
18 Sep 2024
  1. The blindspot that kills eCommerce brands!
  2. The Art of Customer Engagement: How to Thrive Without Billions in Investment!
  3. Unlocking Potential for Brand & Performance: a Data-Driven Approach
  4. Quality Traffic is Getting Harder to Acquire: Here’s Why
  5. How Peoplesafe Rocked the Boat and Achieved an 85% win rate with Turtl
19 Sep 2024
  1. Validating your Google Tech Stack for quality and compliance
  2. How to Predict & Convert The 2nd Purchase, Loyalty & Churn
  3. Achieve More: Synergise Your Digital Strategy for Greater Results
18 Sep 2024
  1. Craft-brewed loyalty: Pinter’s secret to repeat purchases
  2. A look into marketing’s crystal ball: How cutting-edge tech is changing the game
  3. Ensuring brand promise in a feedback-first world
  4. Mastering the Future of Retail: Marketing a 90+ CSAT 1-to-1 Live Video Shopping Experience
  5. Boosting Performance Through Team Autonomy
19 Sep 2024
  1. Digital Acceleration for Levi Strauss Co: From Concept to Global Success
18 Sep 2024
19 Sep 2024
18 Sep 2024
  1. Seamless Global Expansion
  2. Vision 2030: Scaling for a New Paradigm in Commerce Experiences with ABOUT YOU
  3. Optimising the right payment mix to win in fast growing markets
19 Sep 2024
  1. Overcoming the Complexities of Commerce at a Global Scale
  2. Profitable Growth in Global Ecommerce: Key Trends and Market Strategies
  3. Centra presents: The Inside Commerce Special – How premium fashion brands Luca Faloni and Osprey are approaching tech stack, international and omni-channel strategy
18 Sep 2024
  1. Fireside Chat with Saint + Sofia and Loop
  2. Optimising Your Peak Logistics Strategy for Customer Satisfaction: Lessons from 2023 Peak and Strategies for 2024
  3. Unlocking the £34.4 Billion Mystery Navigating the Retail Sector's Delivery Dilemma
19 Sep 2024
  1. Delivering Growth – How can your final mile partner get you to the next level
  2. Maximising the potential of marketplace selling - Elk & Bloom and Debenhams
18 Sep 2024
  1. The best ways to Improve your Site Search and Navigation
  2. Are you Discounting too much?
  3. How to win this Black Friday
  4. How to improve your Checkout Conversion
  5. How Does Your Revenue Growth Compare to Everyone Else?
19 Sep 2024
  1. What delivery options should you offer?
  2. Are you Discounting too much?
  3. How to Improve Your Checkout Conversion
  4. How to win this Black Friday
18 Sep 2024
  1. How to sell online : Get smarter with your digital shelf
  2. The Future of Omnichannel Communications and Its Impact on Customer Loyalty
  3. Omnichannel loyalty programmes to watch
  4. Transforming eCommerce: Revenue-Boosting Strategies from Marketplace to Retail Media
  5. Reviving Direct Mail: How Integrating Traditional Tactics with Digital Channels Can Supercharge Your eCommerce Strategy
19 Sep 2024
  1. Increasing Conversions and Average Cart Value with a Cookieless Approach
  2. Optimising Stock and Order Management for SMEs Success
  3. Learn how to build a frictionless checkout experience with Amazon Pay
  4. Growth Case Studies: Integrating Search Marketing with other Channels for Exponential Growth
  5. Unlocking the Power of Unified Commerce
18 Sep 2024
  1. Your Business Home Away from Home
  2. Accelerating Growth: How Brands Can Automate Fast Delivery for All Sales Channels
  3. How social search and Generative AI will change search engines forever
  4. Revolutionising an Industry: how cutting-edge tech and robots transformed Kernel's ordering experience
  5. Transforming Commerce: Dermalogica's journey to enhanced performance with Shopify
  6. Navigating New Horizons: The Future of Commerce
19 Sep 2024
  1. Session Details to follow
  2. Winning in The Routine Economy: Propel Your Business Forward in the Age of Routine-Driven Commerce
  3. Local Approach to Global Business: The Secret Sauce of the Global Marketplace
  4. 1-to-1 Live Video Shopping: Redefining Omnichannel for the Next Era of eCommerce
18 Sep 2024
  1. From Data to Delivery: How Solopress Achieved a 360-Degree Customer View with Insider
  2. How to Turn Websites into Engagement Hubs
  3. A fireside chat with Oh Polly: Scaling one of the UK's fastest-growing fashion brands
  4. Profitable growth in challenging markets with exceptional product experiences
  5. From Queries to Conversions: Transforming CX with Search & Discovery Strategies
  6. Maximizing eCommerce Success: Data & AI-Powered Personalization for a Customer-Centric Future
19 Sep 2024
  1. Data-Driven Personalisation: Elevating Your eCommerce Experience in 2024 and Beyond
  2. Turning Trust into Revenue: 5 Key Insights for Maximising ROI
  3. Decoding the 2024 Digital Consumer
  4. The Future of Merchandising with AI Search and Product Discovery
18 Sep 2024
  1. 5 AI strategies to boost sales in 2025
  2. Driving UX with atomic content design
  3. Brompton & BigCommerce: Pedalling Through UX Success
  4. Reeling In Results: How Angling Direct Optimises On-site Search with Algolia
  5. Scaling back to grow: The Conran Shop’s journey from Magento to Shopify
19 Sep 2024
  1. Diageo: building scalable multi-brand, multi-market experiences that drive results
  2. Driving Customer Acquisition Through Personalization: How UX Can Be Your Competitive Advantage
  3. Quality Traffic is Getting Harder to Acquire: Here’s Why
  4. Fireside Chat: How JD Sports put Customer Identity at the heart of their Loyalty program

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