Co-located with eCommerce Expo

23 - 24 September 2026
Excel London

23 - 24 September 2026
Excel London

Conference Programme 2026

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Finding the Path: From User Insights to Product Decisions

23 Sept 2026
The CX and Loyalty Stage
Data, Privacy & Governance Customer Experience & Loyalty eCommerce Growth & Strategy Digital Brand & Experience Strategy
For UX, product, e-commerce and customer experience leaders that want to make customer research more useful, more visible and more directly connected to product decisions. What you can expect to takeaway: - How to connect UX research to business priorities and product roadmaps? - How to combine customer feedback, behavioural data and research insight to spot the right opportunities? -How to capture and demonstrate research impact across tactical and strategic decision-making?
Speakers
Marie Shaikovski, Lead UX Research Manager - Holland & Barrett

With thanks to our sponsors & partners...