Delivery General Manager, Harrods
Mitul Shah, Harrods' General Delivery Manager for 18 years, commands the Knightsbridge Distribution Operations, ensuring seamless supply chain excellence. With a keen eye for innovation, he leads warehousing, distribution, and online fulfilment, sustaining Harrods' renowned luxury retail reputation. Catch his insights at the eCommerce Expo in London next week.
27-Sep-2023Post-Purchase Customer Experience Theatre: Delivery & FulfilmentFrom Store to Door: How Harrods Deliver Exceptional Brand Experience to Customers