Mitul Shah
Delivery General Manager,
Harrods
Mitul Shah, Harrods' General Delivery Manager for 18 years, commands the Knightsbridge Distribution Operations, ensuring seamless supply chain excellence. With a keen eye for innovation, he leads warehousing, distribution, and online fulfilment, sustaining Harrods' renowned luxury retail reputation. Catch his insights at the eCommerce Expo in London next week.
Sessions
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27-Sep-2023Post-Purchase Customer Experience Theatre: Delivery & FulfilmentFrom Store to Door: How Harrods Deliver Exceptional Brand Experience to Customers