
Laura Ball
Marketing & Business Development Director,
PHL Group Ltd
I have been with PHL Group for over 12 years, where I have developed a natural aptitude for logistics and fulfilment. I have extensive client-facing experience, working with some of the UK’s leading brands, such as Whirlpool UK, Del Monte, and Urban Eat.
I am passionate about commercial planning, and my knowledge in this area has been honed through my progression from Executive to Senior Account Manager to Business Development Director. I now use my skills to shape the company's direction as a key decision-maker and influencer at the Board level.
I am excited to use my knowledge of sales and operations to advance the logistics and fulfilment industry. I believe that my experience and skills will be invaluable in helping the industry to overcome the challenges it faces in the coming years.
Sessions
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28-Sep-2023Post-Purchase Customer Experience Theatre: Delivery & FulfilmentHow to get the best out of your ecommerce fulfilment partner