Yolanda Valery
Digital Engagement Strategy Consultant,
Ocado Group
Yolanda Valery leads the digital content and distribution effort as Head of Digital Engagement at Ocado Group, where she leads an in-house team of creators and specialists on a mission to build and support the business’ brand and reputation. Yolanda is on a transformative career journey, having come from a background in journalism. She started as a political reporter in her home country, Venezuela, and ended up as Head of Social Media for BBC World Service Languages, covering 41 teams utilising more than 10 different platforms in over 140 accounts globally. She has been a correspondent, radio presenter and producer and a digital consultant.
Sessions
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27-Sep-2023Future of Digital Commerce TheatreContent that connects - how to avoid deaf ears!
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28-Sep-2023Post-Purchase Customer Experience Theatre: Delivery & FulfilmentImpact of AI on post-purchase experience
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