Jamie McMillan
Digital Operations Partner,
B&Q
Jamie McMillan is a retail operations and in-store e-commerce fulfilment specialist with over 15 years of retail experience. Responsible for the retail e-commerce fulfilment operations strategy focused on improving our in-store fulfilment services (Home delivery and Click+collect) to provide more choice, speed and greater accessibility to our range for our customers. In-store fulfilment accounts for over 80% of all orders placed online at diy.com for products sold by B&Q.
Sessions
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19-Sep-2024Post-Purchase: Optimising the Delivery ExperienceStreamlining Operations & Supply Chain for Faster Shipping
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