incorporating

Ad Tech

30 SEPTEMBER - 1 OCTOBER 2020
EXCEL LONDON

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Panel: What we’ve learnt about our customers…and how we’ve used that information

25 Sep 2019
Customer & Personalisation Theatre
Customer Centricity , Data-Driven Insights
Customer behaviour is evolving all the time; how can retailers keep up with these changes and ensure they remain relevant to their customer base? This panel will feature three ecommerce directors to get their perspective on: • How they continually develop their understanding of their customers • How the behaviour of their customers has changed in recent years and how they anticipate it will change in the future • How this information helps inform their proposition
Chairperson
Andy Mulcahy, Strategy and Insight Director - IMRG
Speakers
Donna Storey, Global Digital & UK Marketing Director - Mothercare
Anouk De Lange, Ecommerce & Marketing Director - National Lighting
Chi Evi-Parker, Ecommerce Director - Monica Vinader
Nadine Neatrour, Ecommerce Director - ex Revolution Beauty, Hobbs and LVMH
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