How to supercharge your eCommerce customer service strategy
When it comes to customer engagement, speed is everything. Whether it’s delivering services instantaneously or providing round-the-clock support, being fast and being available is critical to your success.
For UKFast, a vibrant company culture and continuous professional development creates a happy team, which in turn leads to happy clients. Innovation and technology ensure speed is always at the forefront of service delivery, and a shared enthusiasm for setting the highest possible standards mean UKFast is able to deliver world-class support, fast, every time.
The ethos of going above and beyond for customers is transferable to any sector. Learn the key lessons from UKFast’s 19-year journey to attaining the hosting industry’s highest NPS score – used to measure customer service