incorporating

Ad Tech

30 SEPTEMBER - 1 OCTOBER 2020
EXCEL LONDON

Loading

Don't sell to customers - just make it easy for them to buy.

26 Sep 2019
Customer Experience & Engagement Theatre

Many organisations are totally focussed on KPI’s but forget about the human requirements of the buying journey. They know the practical steps, looking at the different phases of the sales funnel from search through selection, but then fail to clear the roadblocks created through bad processes and lazy practices.

Do you remember your most recent painful purchase? Looking at the real-life ‘buyer blockers’ and exploring what actually happens as customers engage with businesses at the end of their online search. Every retailer thinks they know what customer service looks like, but too many fall over on the basics. These things go unreported, so are never fixed.
Smart retailers look beyond product availability and price to show customers they care.
Your customers just want you to make it easy for them to buy.

Stuart will help you focus on what your customers want, and how to impress them.

Speakers
Stuart Buckley, Founder - Barbuck Limited
Twitter

Headline Sponsor

  • UKFAST

Networking Lounge Sponsor

  • Selligent Marketing cloud

VIP Lounge Sponsor

  • Mirakl
  • Barclaycard

 

PR Partner

  • Propeller

Lanyard Sponsor

  • Checkout

Theatre Sponsor

  • Cheil UK
  • Pure360
  • Dubai Commercity
  • Bluecore
  • BlueVenn
  • redeye
  • SplashBI

Agency Sponsor

  • Havas
  • Dentsu AEGIS
  • Mindshare

Agency Sponsor

  • Zenith
  • Starcom
  • Wavemaker

Event Partner

  • Google Digital Garage
  • Pennies
  • BCMA
  • CMA
  • Olympia
  • Accelerating Asia
  • ASME
  • Co Creation Lab

Media Partner

  • TechTarget
  • Data & Marketing Association
  • Bizibl

Media Partner

  • Better Than Paper
  • IAB Europe

Media Partner

  • Institute of Data & Marketing
  • DAN Global

Media Partner

  • Elemental
  • Kogan Page
  • Digital Doughnut

Media Partner

  • Elite Business Mag
  • Disruptive

Media Partner

  • Retail Systems Magazine
  • Marketing Tech Outlook
  • Social Media Portal
  • AffiliateBay