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Customer Engagement Theatre

Sponsored by:

UKFastPure360

Advances in technology and new business models are leading to fundamental changes in the way marketers can engage with their customers. Hear from the experts leading the charge in customer engagement and across an insightful series of presentations, case studies and panel discussions. Pick up key takeaways on automation, email, social and search and be inspired to innovate and disrupt your channels of engagement!

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Customer Engagement Theatre
  1. Technology can change experiences, it can help you make better decisions, perform quickly and work in a much efficient way. And in some industries, technology can save a life. In this session, I will ...
  2. Following a recent study we've done into the return on investment of installing and using a digital asset management solution, Andy Travis will be discussing the findings.

    Sponsor(s)

    1
  3. With the on-going changes to the Google algorithm and an incredibly competitive content landscape, I will walk through, step-by-step, the methods we used to grow our blog traffic by 700%+ in one year, ...
  4. Segmentation, targeting and positioning are of course key to good marketing. But as businesses go super global and consumers expect increasingly authentic brand and product experiences, this is no lon ...
  5. Every business has customer transactional data they can use to create valuable insight. By combining powerful modelling and segmentation analysis with practical list building and campaign automation t ...

    Sponsor(s)

    1
  6. What matters most to consumers when they engage with brands? Backed up by research we explore the channels consumers prefer, what they look for in a brand and what makes them stay loyal. Learn from ot ...

    Sponsor(s)

    5
  7. Effective customer engagement is one of the major challenges facing banks and financial service providers in today’s competitive, multichannel environment. Engaged customers are more likely to interac ...
  8. Sponsor(s)

    Connexity Inc
  9. Consumers have never been more informed about their buying decisions. While online shopping is nothing new, customers are increasingly empowered to compare products, prices and opinions like never bef ...

    Sponsor(s)

    5
  10. Phygital is about blending the physical and digital to create an ecosystem between the brand and consumer across the two worlds. Phygital as a paradigm is challenging the cascaded approach of traditio ...
Customer Engagement Theatre
  1. In today’s fast-paced world, Marketers are scrambling to stay ahead; staying ahead of the competition, digital technology, and customers’ expectations. So, what are the secrets of the most successful ...

    Sponsor(s)

    splashBI
  2. When it comes to customer engagement, speed is everything. Whether it’s delivering services instantaneously or providing round-the-clock support, being fast and being available is critical to your suc ...

    Sponsor(s)

    1
  3. Tips for building a successful chatbot for business 

    Sponsor(s)

    inbenta

  4. We all know how important mobile is, with it being the main device used to access the internet for many people. Gerry White takes us through the history of mobile, but more importantly he will tell us ...
  5. 16 years of work on the ghdhair.com website has provided many hard-won lessons in performance optimization... we will share the more relevant ... but a quick insight ... it's all about the people 
  6. You lose customers not because of price or the quality of your product/service, but because of ‘perceived indifference’. We all invest huge amounts of time and money on attracting customers –but spend ...
  7. Having social media presence is a necessity for any B2B organisation. But how can marketers approach engagement tactics and thrive in the world of social media? This panel will cover the core elements ...
  8. A panel discussion with Brightpearl CEO, Derek O’Carroll, which will debate why online companies introducing Try Before You Buy (TBYB) options for their customers are putting themselves at threat of a ...

    Sponsor(s)

    BrightPearl
  9. Marketing is evolving faster than ever, due to rapid technological advancement, proliferation of data and increasingly savvy consumers. In order to keep pace with the changing environment, attract and ...

    Sponsor(s)

    1

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