Co-located with eCommerce Expo

18 - 19 September 2024
ExCeL London

18 - 19 September 2024
ExCeL London

Programme conference 2024


The state of returns in 2024 & beyond

19 Sep 2024
Post-Purchase: Optimising the Delivery Experience
For ecommerce professionals impacted by last-mile operations. The growth of ecommerce and multichannel retail provides many opportunities; however, such a shift doesn’t come without challenges. One very well documented and discussed challenge from ecommerce is returns. Harnessing the recently published DeliveryX Returns 2024 report, Searles will discuss best practices for managing returns in the evolving landscape of ecommerce where consumers want a fuss-free returns process.
Katie Searles, Editor - Internet Retailing
View all Programme conference 2024

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