Co-located with eCommerce Expo

24 - 25 September 2025
ExCeL London

24 - 25 September 2025
ExCeL London

Programme conference 2024

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Fulfilment Made Easy – how marketplaces can help

18 Sep 2024
Post-Purchase: Optimising the Delivery Experience
CX & Personalisation , Customer Retention , Operations & Logisitcs , Customer Acquisition , Front End eCommerce
For eCommerce and marketplace experts who want to understand the impact of specialist marketplaces including how they can streamline last-mile delivery.
 
This session delves into the evolving landscape of marketplaces and how they can benefit individual brands and sellers. Strategies for tackling unique brand challenges, examples like big & bulky items (e.g. building materials), age-restricted (e.g. alcohol, pharmaceuticals), and many more.
 
What you can expect to learn:
- Insights into the rise of specialist marketplaces and their influence on ecommerce fulfilment
- Understanding last-mile delivery within marketplaces and how different types of products shape it
- Strategies for sellers to manage delivery complexities and control their delivery zones effectively
Chairperson
Neil Tunbridge, Business Development Manager - Marketplaces - Viva.com
Speakers
Glen Stocco, Co-Founder & Managing Director - Plane & Simple
Lily Chen, VP, Global Brands - SHEIN Group
View all Programme conference 2024

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