Co-located with eCommerce Expo

24 - 25 September 2025
ExCeL London

24 - 25 September 2025
ExCeL London

Programme conference 2024

Loading

Maximizing eCommerce Success: Data & AI-Powered Personalization for a Customer-Centric Future

18 Sep 2024
The Future of CX
Maximizing eCommerce Success: Data & AI-Powered Personalization for a Customer-Centric Future

Join Bloomreach, Colours of Data and 02 to explore the transformative power of data and artificial intelligence (AI) in modern eCommerce. By leveraging these technologies, businesses can create highly personalized experiences that resonate with customers, drive engagement, and increase sales.

1. Harnessing the Power of Data: Discover how to collect, analyze, and interpret customer data to gain valuable insights into their preferences, behaviors, and needs.
2. Leveraging AI for Personalization: Explore the latest AI techniques, including machine learning and natural language processing, to deliver tailored product recommendations, personalized marketing campaigns, and personalized customer support.
3. Building a Customer-Centric Future: Learn how to integrate data-driven personalization into your overall eCommerce strategy to foster long-lasting customer relationships, enhance brand loyalty, and achieve sustainable growth.

Speakers
Manuel Toenz, Director of Client Strategy EMEA - Bloomreach
Filip Višňovský, Marketing Automation Leader - O2 CZECH REPUBLIC
Petr Václavek, Head of Customer Engagement - Colours Of Data
View all Programme conference 2024

With thanks to our sponsors & partners...