Co-located with eCommerce Expo

24 - 25 September 2025
ExCeL London

24 - 25 September 2025
ExCeL London

Programme conference 2024

Loading

Resilient eCommerce & Delivery: Lessons from Ukrainian Postal Service Amidst Conflict

18 Sep 2024
Post-Purchase: Optimising the Delivery Experience

For eCommerce professionals, logistics experts, and business leaders who want to understand how to maintain and even innovate operations during times of high pressure. Join the Director General of Ukrposhta, the Ukrainian National Postal Operator, for an insightful session on how the organisation has navigated the challenges posed by the ongoing war in Ukraine. This inspirational session will cover the critical role Ukrposhta has played in sustaining eCommerce and postal services during the conflict, including the implementation of emergency logistics, supporting displaced populations, and leveraging international collaborations to still serve the most vulnerable customers. What you can expect to learn: - How Ukrposhta stayed agile amidst high pressured landscapes - Strategies for implementing robust logistics solutions in crisis situations. - Insights into building resilient and adaptable teams that support both commercial and customer interests. - How to maintain operational integrity, support communities, and drive innovation under extreme conditions. - Gain a unique perspective on crisis management and resilience in the eCommerce sector.

Ukraine is at war for more than 2 years. Yet, people are expecting their e-commerce deliveries, even at the battle lines, on time. So we have to redesign operations, to make sure we can work and delivery with or without power, with or without internet or mobile connection, with or without shelling

Speakers
Igor Smelyansky, CEO - Ukrposhta - Ukraine's National Post
View all Programme conference 2024

With thanks to our sponsors & partners...