Co-located with eCommerce Expo

18 - 19 September 2024
ExCeL London

18 - 19 September 2024
ExCeL London

Programme conference 2024


How Conversational Commerce Can Make or Break Customer Acquisition

18 Sep 2024
UX-Driven Customer Acquisition

For marketers, sales professionals, and business owners interested in using conversational commerce to drive customer acquisition. 

Discover how businesses have effectively integrated chatbots, virtual assistants, messaging apps and voice-powered interactions for enhanced CX and boosted sales. Leaders in the field will illustrate successful implementations of conversational commerce strategies that have led to tangible results in customer acquisition. 

What you can expect to learn: 
- Gain different perspectives on the role of conversational commerce in customer acquisition. 
- Learn from real-world professionals highlighting successful (and not so successful) use of conversational commerce. 
- Understand how conversational commerce can improve customer satisfaction and increase sales effectively. 

Robert Manning, Head of Direct to Consumer & eCommerce - Biotiful Gut Health
Jesse Lucas, Group Product Manager - Lebara
View all Programme conference 2024

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