Co-located with eCommerce Expo

18 - 19 September 2024
ExCeL London

18 - 19 September 2024
ExCeL London

Programme conference 2024


Creative CX: Industry Heavyweights' Success and Failure Stories

18 Sep 2024
The Future of CX

For marketers and eCommerce experts interested in learning from industry leader’s most impactful CX implementations. 
Join this reflective and valuable session, where leading ecommerce experts highlight the key learnings from their most successful CX campaigns. They will be discussing the failures and challenged they ran into, so you don’t have to!

What you can expect to takeaway:
- Insights into innovative CX strategies and the challenges industry leaders overcame.
- Practical tips for implementing creative CX solutions in your organisation.
- Inspiration to push the boundaries and elevate your customer experience offerings.

Annie Mamigonians, CX CI Consultant - AnnieMam Ltd
Neal Rawlinson, eCommerce Director - Gold Standard Nutrition
Nick Stragnell, Head of eCommerce & Digital Marketing - Raging Bull
Milly Mackay Wilson, Head of eCommerce - Soho House, Soho Home
View all Programme conference 2024

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