Hall: N14-N20 Stand: G70
  • CX & Personalisation

eDesk's AI-powered help desk software lets online sellers centralise their customer messaging into one smart inbox. Created specifically for eCommerce brands, this customer support software offers: 

  • Time-saving templates

  • Consolidated messaging

  • Two-way message translation

  • Data-centric customer service insights

  • AI-driven sentiment analysis (to predict customer moods)

  • The ability to automatically (and intelligently) respond to customers “HandsFree”

  • Seamless integrations with over 200 marketplaces, social media channels, and other eCommerce tools (including Amazon, Shopify, Walmart, Mirakl, and more)

  • Much more…

There's a reason thousands of sellers trust eDesk to process more than 50 million messages per month. Ready to crush customer service and smash SLAs, all while spending less time and effort on support? Get started for free today!


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