Co-located with eCommerce Expo

18 - 19 September 2024
ExCeL London

18 - 19 September 2024
ExCeL London

Conference Programme 2023


Data as the catalyst to improve post-purchase experience

27 Sep 2023
Post-Purchase Customer Experience Theatre: Delivery & Fulfilment
1) Driving profitable growth and capitalising on profit vs revenue discrepancies 2) Surfacing LTV and optimizing towards long term value 3) Valuing an individual and attributing their value to the engagements they’ve had with a business
Pedro Ramos, Head of Ecommerce - Havas Market
View all Conference Programme 2023

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