Co-located with eCommerce Expo

18 - 19 September 2024
ExCeL London

18 - 19 September 2024
ExCeL London

Conference Programme 2023


Delivering industry leading customer experience on a shoestring

27 Sep 2023
Post-Purchase Customer Experience Theatre: Delivery & Fulfilment

Through our own experience of developing the best rated service in our industry, I’ll discuss how scaling eCommerce companies can use customer experience and service as a competitive advantage that helps them grow without needing huge budgets or resources to make it happen.

Matthew Goddard, Managing director - Decorating Centre Online
View all Conference Programme 2023

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