Creating personalised return experiences that drive loyalty and cut costs
With customer acquisition costs high and peak season around the corner, it’s important to have a plan in place for retention before returns spike and cut into your holiday profits. Join Loop and a local merchant in a fireside chat where they will discuss driving loyalty and cutting costs through personalised return experiences, creating lasting connections between you and your customers.
In our chat, we will discuss…
- Importance of scaling returns management
- Benefits of personalised returns experiences
- Leveraging data to better identify policy abusers