Optimising Brand Optics: A Collaborative Approach to Boosting Duncan & Todd's Customer Acquisition Potential with Feedback
27 Sep 2023
Future of CX Theatre
Join Cheryl Smith, Marketing Manager at Duncan & Todd, and James Heery, Account Executive at Reputation, for an engaging discussion about driving customer acquisition through online feedback:
- Delve into how Duncan & Todd adopted a collaborative approach to harness customer feedback, enhancing their brand's image and potential for customer acquisition.
- Gain insights into the practical tools and strategies used to efficiently gather, analyse, and act upon customer insights.
- Listen to compelling real-life anecdotes that showcase the transformative effect of feedback on service improvement and brand expansion.
- Acquire actionable knowledge for your own business on the effective utilisation of feedback to drive customer acquisition in today's competitive business environment.
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