Co-located with eCommerce Expo

18 - 19 September 2024
ExCeL London

18 - 19 September 2024
ExCeL London

Conference Programme 2023

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How to deliver the right message at the right time: a step by step guide to accelerating your customer experiences

27 Sep 2023
Future of CX Theatre
How to deliver the right message at the right time: a step by step guide to accelerating your customer experiences

Engaging customers with the right message, at the right time and through their preferred channel is critical to any successful marketing strategy. In this session you will learn how to map out a user's digital footprint to ensure your message is landing at the crucial parts of the user journey. We'll also explore how leveraging multi channel capabilities with a unified customer data platform will allow you to have control of the user experience through each touch point of the journey.

View all Conference Programme 2023

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