How to leverage AI in your business


How to leverage AI in your business

25 Apr 2024
Using AI to optimise analytics and insights and how to leverage them. For example: How ML&AI can facilitate multichannel CX to ensure a consistent and personalized Experience throughout the E2E customer journey, How ML&AI can analyze solicited & unsolicited feedback to gain deeper, more actionable insights into customer preferences, pain points, and satisfaction levels.
Alex Genov, Head of Customer Research & Marketing Insights - Zappos
Andrei Ungureanu, Agile Transformation Manager Europe - Coca-Cola
View all AI in Marketing Masterclass
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